From Knowing to Leading: Real Growth Happens in Action.
Today’s leaders don’t just need more information — they need new ways to think, decide, and lead through uncertainty. Real growth happens when learning moves into action, when leaders stay human, adaptable, and clear even as technology and complexity reshape their world.
That’s why my work combines the latest research in learning science, neuroscience, psychology, and Human-AI collaboration — with practical experiences that stick. I help leaders and teams build the skills they need to lead real people, real teams, and intelligent systems — without losing what matters most: judgment, trust, and human connection.
Because leadership isn’t about knowing everything.
It’s about staying ready for whatever comes next.
My Offerings: Tailored Leadership Experiences & Team Development
Leadership Sprint: Leading in Uncertain Times
A 6-week, hands-on program to build leadership strength when the future feels messy, fast, and unpredictable.
Today, leading in uncertainty isn’t about having all the answers. It’s about building the capacity to act, adapt, and lead with clarity, even when the ground keeps shifting.
This sprint helps leaders develop the mindset, tools, and resilience they need to guide teams through complexity.
It also adds a critical new dimension: leading in collaboration with AI-Agents ,staying fully human, thoughtful, and decisive while using technology as a real partner in leadership.
What you’ll work on
Three stages to grow leadership that stays strong when everything changes:
Phase 1: Lead Yourself
(Find clarity inside — to lead outside)
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Adaptive Leadership Thinking
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Strength-Based Leadership (PERMA Model)
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Building Resilience and Psychological Safety (Dweck, Edmondson)
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Personal Reflection and Leadership Playbook Building
Goal: Stay grounded and clear, even when the world feels chaotic.
Phase 2: Lead Your Team
(Create trust, direction, and resilience for others)
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Scenario Planning and Strategic Foresight
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Decision-Making in Uncertainty (Cynefin Framework)
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Crisis Communication and Storytelling
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Experimenting and Learning Fast (Lean Startup Principles)
Goal: Help your team stay focused, adaptive, and strong in uncertainty.
Phase 3: Lead with AI
(Expand your leadership with Human-in-the-Loop collaboration)
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Thinking and Deciding with AI-Agents
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Using AI to Test Ideas and Stress-Test Strategies
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Keeping Human Judgment at the Center of Decisions
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Building Simple Tools to Make Better Choices with AI Support
Goal: Work with AI-Agents as partners — staying fully human, thoughtful, and in control.
How it works
- Workshops: Live, interactive sessions where you apply new frameworks to real leadership challenges.
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Self-Reflection Phases: Structured moments to track your resilience, adaptability, and clarity.
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Hands-on Exercises: Build scenario plans, experiment with AI-supported decision-making, and apply strength-based leadership to real-world problems.
Who this sprint is for:
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Founders and executives who want to build leadership resilience and strategic agility.
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Emerging leaders stepping into more complex roles.
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Fast-moving organizations adapting to growth, change, and Human-AI collaboration.
By the end of this sprint, you will:
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Act faster and lead more clearly under uncertainty.
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Build trust, resilience, and innovation in your teams.
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Work with AI-Agents to improve decisions and thinking — while keeping human leadership at the center.
Because leadership today isn’t just about being fast or smart. It’s about being deeply human, even when AI becomes part of how we work and lead.
A 4-week intensive to help leaders and teams make better decisions, and collaborate effectively with AI-Agents.
This lab isn’t about automation, it’s about staying human, adaptable, and clear in a world where AI is part of how we work and lead. You’ll explore how to use AI to sharpen your thinking, improve decisions, communicate more clearly, and build trust — in teams made of people and machines.
What You’ll Learn:
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Thinking with AI — How AI can help you reflect, test ideas, and prepare for real-world challenges.
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Making Decisions with AI — How to use AI to see risks, try scenarios, and act with more confidence.
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Working with AI — How to build trust and good judgment when humans and machines share the work.
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Building a Simple Leadership Tool — You’ll create a small, custom AI assistant to help you in your everyday leadership.
Through hands-on exercises and real conversations, you’ll leave with new ways to lead — not just smarter, but more human.
How It Works:
Over 4 weeks (online or in person), you will:
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Name your leadership challenges — Where could AI really help you?
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Find useful ways to work with AI — For decisions, communication, and collaboration.
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Create your own leadership AI tool — Focused on your real needs.
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Learn by trying, testing, and adapting — Keeping it simple, useful, and human-centered.
Who It’s For:
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Leaders, teams, and organizations who want to stay thoughtful and effective as AI becomes part of daily leadership.
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No technical background needed — just curiosity and an open mind.
Why It Matters:
AI won’t replace good leadership — but it will change it.
This sprint helps you lead with clarity, trust, and good judgment — even when the world around you is changing fast.
Leadership Coaching for Complexity, Change, and AI Readiness
Leadership today is not about having all the answers.
It’s about staying clear, making strong decisions, and leading people — even when the path ahead is messy, fast, and full of change.
This coaching program is designed for leaders who want to:
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Decide with confidence under uncertainty — even when the stakes are high and the answers are unclear.
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Lead teams through change and growth — with clarity, trust, and resilience.
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Work better with AI — not just to automate tasks, but to sharpen thinking, test ideas, and lead smarter.
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Build a real leadership system — one that works in fast-moving, hybrid environments.
How I work:
✔ Real challenges, not roleplays.
We use your real leadership situations to practice thinking, deciding, and leading under pressure.
✔ Practical tools you can use immediately.
You’ll build a personal „Leadership Playbook“ — including decision frameworks, AI-supported thinking routines, and resilience strategies.
✔ Progress you can see.
You’ll start by mapping your current leadership strengths and blind spots — and measure your growth in decision speed, clarity, and impact by the end.
✔ Simple, human AI integration.
You’ll learn to build and use a small, custom AI assistant to support your leadership — no technical skills needed.
Format:
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6 sessions over 8 weeks (online or in-person).
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Focused, action-oriented, and fully tailored to your leadership goals.
Who it’s for:
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Leaders in fast-growing or changing organizations.
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Founders, executives, and team leads facing complex decisions.
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Innovators who want to stay human and effective in an AI-shaped world.
What you’ll walk away with:
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Stronger decision-making, even in chaos.
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A leadership system you can trust — no matter how fast things move.
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Practical AI skills to think better, decide faster, and lead more clearly.
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A personal Leadership Playbook to keep growing after the coaching ends.
Because the future of leadership isn’t just about working harder. It’s about leading smarter — and staying deeply human.
92
Trainings conducted
29
Participant countries
99%
Dedicated
Need something more personal?
I design customized leadership sprints, team development journeys, and Human-AI collaboration labs, built around your real challenges and goals. Whether you want to move faster through uncertainty, strengthen your leadership team, build Human-AI collaboration skills, or help your people lead with more confidence — we shape the experience to fit your context, your team, and your future.
What if we rethink Leadership?
What if leaders could embrace change with confidence instead of fearing uncertainty?
What if learning wasn’t just theory but hands-on, practical, and useful?
What if leadership wasn’t just about managing today but about being ready for whatever comes next?
What if leading people also meant learning how to lead alongside intelligent systems?
The greatest lesson from years of transformation: Organizations grow only as fast as their people. At the center of this growth are leaders — the true catalysts for meaningful and lasting change. But transformation doesn’t happen by chance. It demands that leaders evolve, within themselves, their teams, and their organizations, and now, in how they work with intelligent systems.
That’s why my learning design goes beyond traditional approaches. From quick, actionable insights to real-world experiences and fully customized learning journeys. I create programs that do more than teach skills — they build the capacity to lead in human teams and hybrid Human-AI environments.
My principles:
Evidence-Based Design
Micro-Learning for Impact
Hands-On Practice
Engagement Through Experience
Sustainable Transformation
Flexible Delivery
“I don't believe in the one and only single leadership style. Leadership fashions come and go. The exciting journey is to find your own authentic path. Don't wait for a leader to come and fix things for you, inspire others to make work more meaningful and fulfilling"
— Tina Weisser
Open Enrollment: Join Our Open Leadership Programs
These programs are open to individuals and teams across industries. Whether you’re an aspiring leader or an experienced professional, you can join and gain actionable skills. All these Courses are offered in cooperation with the global SDN Academy.
Leadership Lab
The leadership lab comes in different formats:
- fully virtual (in cooperation with the Service Design Academy by the Service Design Network)
- mixed: on-site & virtual in combination (dates to be announced soon)
What can you expect
Leading innovation, service design, or UX teams today is demanding and crucial in both traditional and agile organizations. Our three-month learning journey supports current or aspiring leaders in managing their responsibilities. This course enhances leadership skills by focusing on three areas: leading yourself, your team, and your organization.
We offer a mix of formats, including engaging theory and lectures, interactive sessions, peer-to-peer reflection, self-assessments, and case clinics, to help leaders navigate real work situations. Participants will connect with like-minded individuals in a safe space and learn from others‘ experiences. Each participant will be paired with a Buddy for individual sessions.
Theoretical insights will help you rethink and develop your leadership style.
WHAT WILL YOU TAKE AWAY?
This course will help you to:
- Develop your leadership skills and mindset with various methods and tools
- Use the "Transformation Architect Tool Box" for leaders
- Reflect on your behavior and patterns through self-assessments
- Learn theories on empowering and motivating your team
- Act as a catalyst for digital innovation in your organization
- Apply theory to real-world scenarios with hands-on activities
- Connect with other leaders and share insights in a supportive environment
You will receive:
- SDN Academy certificate
- digital "Leadership Lab Playbook" after the course
- Invitation into the LinkedIn Leadership Lab group and community
WHO IS THIS COURSE FOR?
- Service designers in current or new leadership roles
- Senior service designers, innovation or UX managers, and product owners
- Anyone interested in leading design, UX, or creativity within organizations
Leading Digital Service Implementation
In Cooperation with the Service Design Network and Service Design Academy. The course has already been successfully conducted over 20 times.
WHAT YOU CAN EXPECT?
How can we ensure that complex Service Design or UX concepts are effectively implemented with clients? This workshop approaches the topic of implementation from various angles. We will explore current research trends, best practices, and specific success factors for implementation, and discuss and reflect on these based on our own real-work projects. We will also present common change models to help facilitate successful implementation.
WHAT ARE THE TAKEAWAYS FROM THIS TRAINING?
- how to create the right conditions within your company
- what success factors are key prerequisites that you need
- skills, roles and responsibilities that are essential
- underlying systemic principles
- useful organisational change models
- how to deal with resistance and cognitive biases
WHO IS THIS COURSE FOR?
- Senior Service designer
- UX or digital designer
- Experienced Service Designer
- Innovation or UX managers,
- Agile Coaches
- Product Owner
In Cooperation with the Service Design Academy.
The frameworks we went over today really opened my eyes. I've started to see team dynamics and leadership from a whole new angle. It's like I've been given a new set of tools to tackle challenges and lead more effectively. I'm genuinely excited to put these ideas into action and see how they transform our team's performance.Angela, Head of Innovation
Hi Tina! I just wanted to say that I keep coming back to your paper: A systemic approach to implementing service design; The 24 influencing factors and explanation of the difference between process and result goals/failures are particularly useful. I send the paper to clients and colleagues and reference you in talks. Thank you so much - you have really contributed something excellent to the Service Design profession and I am very appreciative.David, Independent Service Designer, Stockholm
Good morning Tina, once again heartfelt thanks for the very inspiring, motivating, and educational 3 days at the Service Design Workshop! We will carry on the spirit and infiltrate the house. Many THANKS for your super valuable push.Daniel, Head of CX, Lucerne
The Leadership Lab went above and beyond my expectations. Initially, I anticipated the standard frameworks, yet after each session, I found myself motivated to experiment with fresh approaches alongside my team. And you know what? They yielded tangible results. My leadership journey was truly enriching!Brian, Innovation lead in his first leadership role
"Culture does not change because we desire to change it. Culture changes when the organization is transformed; the culture reflects the realities of people working together every day."
— Edgar Schein